Shipping + Returns
SHIPPING POLICY
At this time Sooo Dainty ships within the United States ONLY.
Purchased items will be shipped 5-7 business days from the date of purchase.
We are not responsible for lost or stolen items. PLEASE contact your local post office for any questions regarding lost or stolen items.
Shipping cost are NON-REFUNDABLE.
SHIPPING + DELIVERY
At this time Sooo Dainty by Casha ships merchandise to locations within the United States. Purchased items will be shipped within 5-7 business days after the date of purchase (excluding weekends) with the exception of Pre-orders, which will have an estimated ship date.
Next day shipping is available upon request for an additional shipping charge of $35. All orders must be made by 2PM EST to be shipped overnight. Being that there is no signature required upon delivery, you will be 100% responsible if your package is lost, stolen or missing. No refund will be issued.
During holidays there will most likely be a delay with shipping. Please add a 1-3 day window (excluding weekends) in addition to the 5-7 business days (excluding weekends) shipping policy.
*COVID 19 UPDATE: There may be shipping delays due to the current Covid-19 crisis. We are processing orders in a manner that ensures safety for all parties involved. Please note, that shipping companies are also experiencing delays, including USPS, our primary shipping entity. We appreciate your patience as we all maneuver through these uncertain times.
We are not responsible for lost or stolen shipments. Please contact your local
post office for any questions concerning lost or stolen packages.
Please note, shipping costs are NON-REFUNDABLE! Should you have any questions
regarding your order, please forward an email to info@sooodainty.com
RETURN + EXCHANGE POLICY
Due to the rising number of COVID-19 cases from state to state, we will no longer allow returns or exchanges to ensure the health of our staff and team members.
We appreciate you understanding, as we are all navigating through these uncertain times.